Privacy Policy
Protecting your personal information and assets is our highest priority. We are fully committed to safeguarding them.
Greenwood Finlore collects and retains data necessary for your trading activity on this trading platform. Details of how we collect and store this information are set out in the Privacy Policy below.
The following principles guide our policy:
- To ensure complete transparency about how we collect and store your personal data:
Our aim is to clearly explain how we collect and process your data, so you can make informed decisions. We follow clear guidelines and procedures for handling information on this official website. This policy outlines the specific methods we use, giving you transparent, practical details about how your information is used. You remain in control.
We will always share information promptly when we determine you should be notified. Transparency is central to how we operate.
Our experienced team is available to answer any questions you may have about our processes, including our obligations under the laws of Australia. Please contact us at info@greenwood-finlore.com.
- We do not use personal data for any purpose other than as set out in our Privacy Policy.
We may process personal data for several purposes, including ensuring the proper operation of Greenwood Finlore services and facilitating connections between trader-members and third-party trading platforms. We may also process data to maintain and improve our official website’s functions and services, protect our rights, and comply with regulatory or other legal obligations. In addition, we may use this data where required to deliver administrative and other business functions related to the Services we provide to you, the client.
To improve and tailor our services to your preferences and needs, Greenwood Finlore uses personal data.
- To use the essential tools to protect your personal data and safeguard your rights:
You can contact us at any time to access your personal information. We can update or delete it as required. We can also arrange to transfer your data to you or to a nominated third party. We offer these services to help you exercise your rights to privacy and control.
- Protect your personal information:
Our security systems use bank-grade protection. While no system can offer a 100% guarantee, we are committed to continually upgrading our systems and strengthening the measures we already have in place.
We maintain a comprehensive privacy policy and implement the highest‑level security systems.
1. The Scope?
This policy sets out how we collect, process, and share personal data relating to natural persons.
This policy applies to all natural persons who are identifiable. It covers anyone who can be, or has been, identified in connection with data entrusted to us, or information we can access and/or combine.
As set out in the Privacy Policy, data processing specifically refers to the storage, management and organisation of personal data.
We do not collect, or attempt to collect, any information about people under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we identify a user or any information relating to someone under 18, we will delete that information immediately.
2. What personal information do we store?
When you register with us, we collect the personal information required to enable you to use our services. Where necessary, we may also request additional details to verify account ownership. To maintain and improve service quality, we collect and analyse data about your use of our platform and our third-party partners’ services.
3. You are under no obligation to provide the company with your personal data.
While you’re not required to provide your personal information, choosing not to do so may limit the services we can offer and could restrict your access to our platform.
4. What personal information do we collect? When you visit our website, we may collect the following personal information:
We do not collect information that can be used to personally identify you. We do collect details such as your specific account activity, the IP address used, and the date and time of access. For maintenance, security and support, we retain any system crash reports, browser information, and the type of device used to access your account. We also record the language set for your account.
Regarding personal data collection, we only collect and retain the information you consent to provide when you connect with a third party trading platform through us.
The personal information you’ve shared with third-party platforms may include your full name, residential address, phone number, and email address.
5. Why does the company need my personal information, and is it lawful for them to collect it?
We collect, store, and process your personal information solely for the purposes set out in this Policy. All such use and processing complies with the relevant laws in Australia.
The company will only collect, process or disclose your data in line with applicable laws in Australia. The legal grounds for this are set out below:
- By submitting your details to the company, you consent to the storage and processing of your personal data. You also authorise us to transfer your data to the relevant third-party trading platform, where applicable. Your consent covers the processing of your personal data for one or more purposes.
- To improve our services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may be required to store and process your personal data.
- Processing data is necessary to comply with legal obligations.
If you’d like more information about the data processing we are required to undertake, please contact us via email.
Below is a list of the specific purposes for which we may process your personal data, together with the applicable legal bases.
To provide you with access to digital trading, we will only share your personal data with third‑party trading platforms at your request.
We may collect your data and share it with third-party companies, but only when you request it and at your discretion.
You have consented to the processing of your personal information for one or more purposes.
Please provide the necessary information so we can respond promptly and effectively to your requests, concerns, and enquiries about our services.
To enable the company, or a duly authorised third party, to pursue its legitimate interests, the processing of personal data is necessary.
To meet our legal and administrative obligations, we need to process personal information.
To comply with our legal obligations, we must process certain personal information.
We require anonymised personal data and usage tracking to improve our services, including crash reports.
To protect the legitimate interests of the company and its third-party service providers, we need to process and store personal data.
This is required to prevent fraud and misuse of our service.
To meet our service obligations, we manage and conduct data processing to support business development, strategic decision-making, oversight, legal compliance, and other business operations.
To protect the legitimate interests of the company and any third-party service providers, we need to process and store personal data.
We use statistical and analytical tools to inform decision‑making across our services and strategic planning.
To safeguard the legitimate interests of the company and any third-party service providers, we must process and store personal data.
We may process personal data where necessary to protect the company’s rights, assets and interests, and those of our third-party service providers, and to comply with applicable local laws, regulations, agreements, and our own terms, conditions and policies. Any such processing will be undertaken only as necessary and in accordance with established procedures.
We process and store personal data to protect the legitimate interests of the company and any third-party service providers.
6. Disclosure of Personal Data to Third Parties
To support IP address storage and processing, user surveys and analytics, and other related services, the company may share anonymised personal data with third-party service providers.
At your request, we may share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by that company’s privacy policy. This may include multiple digital trading platforms.
To better serve our clients and improve our services, the company may share personal information with its affiliates and partner companies.
Where required by law, or to safeguard the company’s rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.
In connection with a major business transaction—such as a sale of the company, or when seeking investment or a loan—we may share relevant data in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with the law.
7. Cookies and Third-Party Services
To support site analytics and work with advertising partners, we may use cookies and similar technologies, in line with applicable laws and industry standards.
Cookies are small pieces of data stored on your device when you visit our official website. We use them to collect information about your browsing behaviour and preferences to personalise and enhance your experience. Cookies help us remember your settings and tailor our services accordingly. They are also used for site analytics and to compile statistics for strategic planning.
Broadly, this site uses two types of cookies. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. Persistent cookies remain in your browser after a session ends, allowing the site to recognise you as a returning visitor and making it easier to use the site.
Types of cookies:
We may use cookies as necessary and for their intended purposes:
These cookies are strictly necessary.
Cookies are used to recognise you as a client, so we can better provide the information, settings and services you need and use. They also help you navigate our website and enable your access.
Cookies are used to help your device download and stream data. They also enable access to relevant features and let you return to pages you’ve previously visited.
To make it quicker and easier to access the site, cookies store and process certain personal information, such as your username and last login date, when you choose to be remembered at login.
Session cookies are automatically deleted when you close your web browser.
Functionality cookies
We use cookies to securely store and quickly retrieve your settings and preferences, and to recognise you when you visit our website.
Persistent cookies stay on your device after your browsing session and remain there until they expire.
Cookies for performance
To enhance our services, we use cookies to collect statistical information about site performance and usage.
All data stored in cookies is anonymous and cannot be linked to any individual.
Session cookies are removed when you close your browser, while persistent cookies remain active until they expire, or in some cases indefinitely, unless you delete them.
Cookies are blocked or have been deleted
If you’d like to delete cookies or stop them from being set, you can manage this in your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
If you block cookies, some site functions and features may not work as expected.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. We may keep it for longer where required by applicable laws and regulations, or in accordance with our company policies.
At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. At the end of that period, and with your consent, that data will be shared for a further 12 months.
As part of our operations, we regularly review all personal data to assess whether it is still required.
9. Transfers of personal data to third countries or international organisations
As required to provide our services and/or for security purposes, personal data may be transferred to countries outside your own (“third countries”) and to international organisations, using robust security measures. We apply industry‑leading data protection standards to safeguard your information and to ensure you retain access to legal remedies and rights in all circumstances.
All residents of the EEA (European Economic Area) are protected by data privacy laws and safeguards.
- All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
- All data transfers between public entities or authorities are conducted in accordance with Article 46(2). These transfers are governed by a legally binding and enforceable agreement.
- The European Commission’s Standard Contractual Clauses (SCCs), issued under Article 46(2)(c) of the GDPR, set the conditions for data transfers, and any such transfers are conducted in accordance with them. You can read the Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For more information about the specific security measures the company uses to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk
10. Protection of Personal Information
Personal data is safeguarded with robust technical and organisational measures that follow industry best‑practice standards. These controls help prevent unlawful or accidental destruction, loss, or alteration of that data.
Although we apply best-practice, legally compliant data protection measures, we cannot guarantee in all circumstances that your personal data will remain error-free. Accordingly, we are not liable for any disclosure of personal data or for incidental, intangible, or consequential loss or damage. This includes events beyond our control, such as transmission errors, unauthorised third-party access, or similar causes.
If we receive a lawful request from regulators or legal authorities, we may be required to disclose your personal data. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.
Anything transmitted over the internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.
11. Hyperlinks to third-party websites
On this official website, you may come across links to third-party applications and websites. These parties are not affiliated with us and are not under our control, and our privacy policy does not apply to them. They maintain their own policies and procedures for collecting and processing personal data, and we are not responsible for those activities. Please use your discretion when accessing third-party services.
Before providing any personal information, always review the privacy policy on the company’s official website. Make sure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.
12. Policy Amendments
We may update or amend this policy at any time. We will notify you of any changes via our official website and other appropriate channels. The updated privacy policy will be posted on the website and, unless stated otherwise, will take effect immediately upon publication.
13. Your rights regarding personal data
You have full control over your personal data and the final say on how it is used. You can verify its accuracy, correct any errors, and choose to delete it or limit the nature and extent of any processing we carry out.
This page provides information relevant to residents of the EEA:
Your personal data is protected by the rights outlined herein. You can exercise these rights immediately by emailing the address below.
Accessing Your Rights
If the personal information you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.
You can request access to your personal data at any time for verification purposes, and we will provide it to you in electronic form. If you request additional copies of the data we process beyond the first copy provided, a reasonable fee may apply.
Rights under the law and this Privacy Policy must not infringe on the rights of others. The company may refuse or limit access to personal information if providing it would breach the rights or freedoms of another person.
Right to Correct Inaccuracies
Any errors in your personal data—whether due to omissions or incorrect details—may be corrected by you or by the Company to ensure proper processing.
Erasure Rights
You have the right to request the deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or in breach of the law; 2) upon your request where the Company has no legal obligation to retain it; 3) if you object to any processing by us that, while lawful and based on our or a third-party provider’s legitimate interests, you no longer accept; and 4) if we are required by law to delete your data.
The right to deletion may be overridden by legal obligations under EU or member state law. It likewise does not apply where data is necessary for the establishment, exercise, or defence of legal claims.
Right to Restrict Data Processing
You have the right to request that the processing of your personal information be restricted if you believe it is inaccurate.
If you request that the use of your personal data be restricted, it will be deleted unless: 1) applicable law of the European Union or any Member State prevents this; 2) with your consent, it is required to establish, exercise, or defend legal claims; 3) deletion would compromise the rights of another natural person.
Your Right to Data Portability
If you have consented in any way to the collection of your personal data and it is processed by automated systems, you have the right to access and review the information you have provided.
You have the right to request the transfer of any or all of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. We may decline where exercising this right would infringe the rights or freedoms of another individual.
Right to challenge the processing of your data
Even when the Company relies on legitimate interests—its own or those of a third-party service provider—you have the right to object to the processing and request that it cease. This right does not apply where there is an overriding legal requirement to continue, including for the establishment, exercise or defence of legal claims. In such cases, we may continue processing your personal data.
You may request at any time that your personal data not be processed for any direct marketing purposes.
Your Right to Decline or Withdraw Consent
You may withdraw your consent to our processing of your personal data at any time, with immediate effect where practicable. This does not apply retrospectively to any processing carried out before you withdrew your consent.
If you’re unhappy for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.
If you believe your rights and freedoms have been breached in relation to the processing of your personal data, each European Union Member State has established regulatory and supervisory authorities for this purpose. You may lodge a complaint with the relevant authority at your discretion.
Section 13 outlines when your personal data rights may be limited under European Union law or the laws of its Member States.
Once we receive your request about your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend the response timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.
We will send the requested information to you electronically at no cost, unless doing so would conflict with the law or the provisions of Section 13. We may charge a reasonable fee or refuse a request if it is considered unfounded, excessive, or repetitive.
We reserve the right to request additional proof of identity if we have reasonable doubt about the person making a personal data request, to protect data and maintain security.